FAQs
About the platform
Sarjan Global is a developing platform for fabric and finished-apparel requirements. It is designed to help brands, corporates, bulk buyers, resellers and manufacturing partners submit a more complete brief before moving into the appropriate sourcing, development or production discussion.
The online marketplace, catalogue and payment functionality are being developed. At present, you can submit an enquiry with your requirement and our team will review the suitable next step.
Not at this stage. An enquiry does not create an order or reserve inventory. Orders, prices, lead times and payment terms are confirmed separately in writing after the requirement has been reviewed.
Brands, private labels, corporate companies, event agencies, retailers, resellers, distributors, institutions, manufacturers, stitching units and startups may submit a relevant business requirement.
Fabric
You can submit a brief for custom or make-to-order fabric, especially knitted fabric. Include the end use, composition, construction, GSM, colour, finish, quantity and any quality parameters you already know. Feasibility is assessed for the individual request.
Yes. Select the relevant sample requirement in the enquiry form. Availability, charges, lead times and approval conditions are discussed after reviewing your technical brief.
You may upload photos, specifications or a reference description and, where practical, arrange to share a physical reference through the agreed process. An exact match cannot be assumed until a sample and applicable specifications are reviewed and approved.
Yes. Add the requirement and the applicable standard or documentation you need. Any claims, certificates or test reports must be confirmed for the relevant material, batch and order; do not assume they apply unless stated in writing.
Apparel, branding and manufacturing
Core categories include T-shirts, polos, hoodies, sweatshirts, joggers and knitted tracksuits. You can also describe another knitted apparel or uniform requirement in the form.
Yes. Share the garment category, quantity, size mix, colours, artwork, logo placement, desired branding method, destination and date context. The appropriate decoration technique depends on the artwork, garment, usage and volume.
With OEM, the customer generally supplies or approves the product specification, design or tech pack and seeks manufacturing support. With ODM, the customer may adapt an available development direction with brand-specific choices. The exact scope is agreed for each project.
Yes. Use the uploads and labels/packaging fields to describe them. You must be authorised to use all artwork, logos, trademarks and other materials you provide.
Sampling, quotation and production
Minimums vary by fabric, garment route, customisation, colour, development needs and other commercial factors. Submit the expected quantity; the relevant requirement will be discussed for your project.
Timing depends on the approved specification, sourcing/development, sample approvals, quantity, production capacity, finishing, packing and shipping destination. Any timeline is indicative unless formally confirmed in writing for an accepted order.
Sample approval is often recommended or required for custom, branded or made-to-order work. The specific sampling and approval process will be set out in the quotation, sample communication or order documentation.
Yes—contact us with your enquiry reference and revised information. Changes after quotation, sample approval or order confirmation may affect price, timing, minimums and feasibility.
Yes, Tell us the destination in your enquiry. Shipping availability, responsibilities, costs, customs treatment and delivery terms are confirmed for the specific order. Buyers are responsible for destination-country duties, taxes and clearance unless agreed otherwise in writing.
Payments, returns and support
Payment terms and available methods are shared in the applicable quotation or order confirmation. The website does not currently process payments or accept orders directly.
Made-to-order, custom, branded, printed, embroidered, cut, dyed or otherwise personalised goods are generally not eligible for change-of-mind returns once work has begun. If an item is defective or materially different from an approved specification, follow the Returns & Refunds Policy and contact us promptly.
Email [support email] with your order reference, a clear description and supporting photos/videos where relevant. Report any visible transit damage on delivery and keep the packaging where possible. See the Returns & Refunds Policy for the reporting process.
We use enquiry details to evaluate and respond to your request, provide requested services and administer the relationship, as explained in the Privacy Policy. Do not submit sensitive information that is unnecessary for the enquiry.